Customer Video Spotlight Featuring: Zipcar Car-sharing
We are humbled and thrilled to present this video testimonial featuring James Taylor, GM of Zipcar UK, where he shares Autofleet’s impact on Zipcar’s operations.
Zipcar, the world’s leading car-sharing network, works with Autofleet to meet challenges such as optimizing operations for maximum utilization and revenue, and EV charging, among others.
Learn how this years-long partnership transformed operations, enhancing efficiency and minimizing downtime. To quote from the video:
"Autofleet is a great partner. They made our operations much more efficient and reduced our downtime. We're not wasting time. We're not multiplying tasks, and therefore we're not wasting money.”
Here is what James had to say:
״What made us look to optimize operations was how we could make most of what we've got. Ensuring that we had the right vehicles in the right place at the right time. And whilst we were doing this to some extent, and being successful, we wanted to work with other partners to help us expand this further, and be more efficient in our operations. Ensuring that we were able to provide more vehicles to our members when they needed It.
From a business perspective working with Autofleet has made operations much more efficient. And by that I mean it's helped us reduce our downtime, that is a key metric for car-sharing. When our vehicles are not available, they're not only not generating revenue, but are also not available for members to use, and that is not a great member experience. Autofleet also really helped drive down costs. They are a fantastic addition to our team andhelp grow our operations.
Autofleet are also a key partner in our electrification efforts. When we come to recharge our vehicles they help us really plan those tasks, and plan efficiently. Autofleet has been a really important part of how we've been able to grow the electric vehicles in our fleet.
We work with Autofleet primarily because they're a great partner. They're really responsive to our needs and they understand the business, and feel very much like a partner. Autofleet spends time with us to really understand what our problems are, and they're very quick and responsive to help us find solutions and to ultimately improve our business and our business performance.”